Why McDonald’s Super Sized It: Were Customers Really Too Ashamed to Order Twice?
There is a widely repeated corporate legend about the birth of the McDonald’s “Super Size” promotion. As the story goes, a McDonald’s director named David Wallerstein was auditing a Chicago location in the 1970s when he noticed customers licking the final salt crystals and ketchup off their empty wrappers. This gave him a “profound” psychological … Read more





